• Clients reviews

95.45%

D.

01/04/2024

Thank you for our perfect stay in Paris. The location is very comfortable to commute to the most famous places in the city. Breakfast has all range of products, especially was happy to have fresh juices, avocado and fresh tasty pastries 🥐. All the staff is nice, friendly and happy to help. Enjoyed my stay and definitely will come back. Merci

94.32%

NICOLETA M.

01/04/2024

Pulizia esemplare Posizione ottima

80.68%

Rocco C.

04/03/2024

Accueil et gentillesse au top disponibilité du personnel à mettre en avant Personnel serviable et accueillant

76.32%

C.

03/03/2024

I have been a guest of this hotel for few months with several colleagues, as we come to Paris often, and every time I asked how to discuss corporate rates. The person at the desk would suggest to send an email. I did, multiple times, for 4 months. This time the person at the desk finally decided to follow up with the person in charge for the bookings. So I received the corporate rates, that strangely in some instances are more expensive than the price on Booking for the same dates. I pointed out their corporate rates make no sense: no reply from customer service for days. Really appalling customer service. The hotel is nice but there are many others like this that actually reply to customers and understand the value of business travelers.

95.37%

B.

23/02/2024

Hôtel très agréable, idéalement situé à deux pas des grands monuments de Paris.Accueil de l’ensemble du personnel et propreté des lieux de plus la chambre spacieuse et calme, nous permet de passer un agréable séjour et de se reposer après de longues balades

100%

P.

20/02/2024

Hôtel très sympa et bien situé. La réceptionniste est très accueillante à accueillante et arrangeante. Je recommande vivement.

97.83%

L.

11/02/2024

Hôtel encore indépendant avec une équipe à votre service, très accueillante et qui a tous les atouts d’un très bel hôtel : grande chambre, emplacement, service. Idéal pour voyage affaire ou pause touristique à Paris.

97.37%

B.

24/01/2024

Absolutely loved Hotel Bassano! Every person we interacted with from the staff was warm and welcoming. The hotel location is incredible, a short walk to incredible restaurants and sites. Would highly highly recommend this hotel.

97.73%

Cedric L.

23/01/2024

Hôtel très bien placé, à deux pas de l'arc du triomphe et pas très loin de la tour Eiffel. Super calme, personnel à l'écoute et sympathique. Petit déjeuner copieux. Chambre spacieuse et propre. Je recommande à 100%.

97.37%

E.

22/01/2024

We chose this hotel based on the recommendations for the location. However, the room quality, cleanliness, and hospitality exceed our expectations.

100%

Emanuele T.

22/01/2024

Je recommande cette hôtel pour son emplacement Le staff de l hôtel sont courtois et avenant Merci pour ce séjour à Paris

100%

T.

28/12/2023

Si la perfection existe alors elle se trouve sincèrement à l'hôtel Bassano, un accueil chaleureux et personnalisé, un professionnalisme inégalable, une sympathie et gentillesse de tout le personnel, un grand MERCI d'avoir redonné le moral et le sourire à ma femme durant ce séjour de Noël. Nous avons été très touchés de toutes vos petites attentions, un grand merci du fond de mon cœur. A très bientôt sûrement. Régis

73.81%

G.

21/12/2023

Insonorisation à améliorer Chambres bruyantes

88.64%

W.

08/12/2023

Had lovely customer service throughout from the reception staff

87.5%

E.

30/12/2023

almost perfect!!

100%

Nancy J.

06/12/2023

Excellent hotel, service, food and hotel staff. Good location.

95.45%

S.

30/11/2023

Very nice small afordable hotel with good service and great location.

100%

A.

29/11/2023

Toujours un excellent accueil J´y vais régulièrement, et je n´ai même plus plus besoin de donner mon nom, les hôtesses me reconnaissent de suite. C´est très agréable.

97.37%

M.

27/11/2023

JE RECOMMANDE VIVEMENT L'HOTEL BASSANO 15 RUE DEBASSANO POR SON CHARME LA QUALITE DE SES CHAMBRES ET L EMPLACMENT

100%

T.

02/11/2023

Merci pour la qualité de l'accueil et disponibilité de l'équipe

95.24%

H.

31/10/2023

We had a wonderful four- night stay at Hotel Bassano. The staff were all so helpful, friendly, and professional, the breakfast was amazing, and the location is ideal for getting around Paris. We would definitely return and highly recommend it to others.

100%

F.

30/10/2023

Good location, Staff Excellent

98.91%

D.

26/10/2023

Le personnel est très agréable, le petit déjeuner excellent et la chambre très propre, vaste, avec literie et produits de qualité. Nous reviendrons… je recommande vivement. Merci !

96.25%

D.

16/10/2023

very good situated hotel in a quiet residential area

88.64%

F.

29/09/2023

Hotel was booked via my company but for personal travel, I would not book again due to value for money... but all in all, clean hotel, it has everything you needed. I had a room on the 2nd (25) floor facing a Bistro... it was very loud, eapecially towards after midnight when people got a bit drunk you could hear everything from the streets...

97.83%

Michelle Z.

23/09/2023

This hotel was wonderful and was located in a very convenient location to all the stores. Staff was very nice and efficient. The hotel was very clean.

100%

M.

20/09/2023

dans un cadre de travail pressé, j'ai trouvé un accueil apaisant et un confort induisant un lâché prise salutaire, merci ! je recommande sincèrement

98.61%

P.

17/09/2023

From first entry to hotel Bassano we were welcomed by smiles off every staff and this was continued the whole time. Great people make our stay/experience in Paris very, very pleasant.Thank you all for this😊. Hotel Is self is in great location. Easy access to transportation and attractions in Paris. We definitely will come back to them. Recommend big time!!! Thank you again 🇫🇷

92.11%

Ching C.

16/09/2023

Great location near the main sites and restaurants and metro. Very good hotel

66.67%

M.

09/09/2023

If you want to suffer all night from heat while spending money, this is the place to go. The AC doesn't function and they know that very well, and pretend that they are working on it. I got an infection in my throat and my allergy got active from the hot air coming out from AC fan. Worst hotel experience everrrr.

97%

S.

08/09/2023

On my business trip i stayed at the hotel and really enjoyed the nice atmopshare and welcoming Hotel team.

98.81%

B.

28/08/2023

Séjour parfait. Je me suis sentie entourée de personnes très aimables et très attentionnées. La chambre ressemble à un petit appartement avec une salle de bain complète (douche + baignoire) et ses WC séparés. Agréables moments dans cet hôtel. Merci à tous tour votre professionnalisme.

88.1%

T.

24/08/2023

It is really an excellent Hotel to visit París, easy to go walking to Arch the Triumph, Torre Eiffel, and Champs Ellisey to arrive to Louvre. Confortable, clean, super breakfast, near you can visit a lot of good Restaurants.

52.63%

Georg O.

21/08/2023

Very disappointed. Hotel is not as advertised. Very uncomfortable bedding, noisy rooms, and not well maintained. But staff were friendly and bathroom products were nice with a good location.

92.05%

V.

18/08/2023

Very psitively surprised. Very good breakfast. Made an upgrade by myself and this room was very spacious for Paris standards. The bed was very hard, that’s the only negative thing. The hotel is 550m from the Arc de Triomf. Magnigique! You can walk to the Eifel Tower and Montmartre. Ubers are great to use in Paris. The hotel is very good, Nice and fruendly staff menners and great breakfast. Would come back.

96.74%

Piotr Z.

15/08/2023

Despite many unhapoy comments at Google regarding this hotel we noticed that the staff is paying a lot attention to be a very good service. Also cleaning of the room and bathrooms is above standard. Very happy to stay.

98.68%

G.

02/08/2023

Really lovely hotel, excellent location.

90.91%

N.

29/07/2023

Hotel receptionist Jasmine has been very helpful since we arrived at the hotel , rooms are clean , I booked the family suite as I came with my husband & 2kids I liked the privacy of the room . breakfast was good decent selection . I will be recommending this hotel & will come back again for sure . Thanks to the English speaking staff esp to Jasmin .

100%

W.

15/07/2023

I usually stay outside of Paris when I am working, but as I was with my daughter, who hadn't visited, we stayed in the centre. The hotel Bassano is a really lucky find. Right near to all the sights and small and cosy with fantastic service. I was totally smitten. You literally can't fault anything about it! We will definitely be back!

100%

N.

07/07/2023

A very good service, thank you at all specially for the service of the personnel. I think the personnel are very professional, specially thank you Madelaine for your time and your engagement.

84.09%

G.

24/06/2023

Globalement satisfait

97.37%

C.

10/06/2023

Everything very good! If there is a small refrigerator in the room, it will be perfect.

80.43%

T.

08/06/2023

J'ai l'habitude de l'hotel Tilsitt qui était fully booked. j'ai été transféré sur l'hotel Bassano. je préfère le Tilsitt en terme de rapport qualité prix.

100%

N.

06/06/2023

I stayed at the Hotel Bassona to celebrate my wife's birthday. I arranged everything in advance via telephone calls and emails to ensure everything I required to be actioned in readiness of my arrival to the hotel would be absolutely perfect. Jazz the customer services manager was absolutely amazing and a true professional. She is a credit to your company and she done everything I requested and delivered 100% on everything. Jazz made my wife's birthday celebrations so special and I am totally grateful to Jazz. Jazz also soeaks suoerb English and has alot of knowledge and expertise. Jazz knows what she is doing very well and she is a Diamond. My wife and I both enjoyed the high standards of your hotel and the customer service is something your hotel should be proud of because your customer service is outstanding. I highly recommend the Bassano Hotel and I will always stay at the Hotel Bassano Hotel from now on when I visit Paris.

100%

Martin N.

05/06/2023

All round excellent Hotel in an ideal place to visit all the main attractions in Paris. Would highly recommend this Hotel - we first visited it in 1992 and it has remained as good as it was 30 years ago!

87.5%

W.

30/05/2023

Four star quality at a very competitive price.

98.08%

S.

26/05/2023

Lovely, well located hotel. Fabulous soaking tub with oversized plush towels. Housekeeping was en point. Breakfast was plentiful and delicious. Staff was extremely helpful.

93.18%

B.

25/05/2023

Bonne première expérience au sein de l'hôtel Bassano.

97.73%

Z.

20/05/2023

A very professional, helpful, friendly kadies at the reception. The personal attitude made stay very pleasant..:-) really enjoyed

9.21%

B.

12/05/2023

I do NOT recommend

97.37%

S.

05/05/2023

Lovely clean Hotel, Lovely staff. Rooms are clean and spaceous for Paris standarts. Champs Elysees, Arc d'triomph not even a 10 min walk. The eiffel tower 15 min walk! Parking was also great and nice price for Paris! We would like to thank the Staff, Madeleine for her exceptionel service! Joshua, Vincent, and we forgot his name Santhe I think (parking). They are very helpfull with everything. We'll definitly book this hotel again.

94.57%

C.

22/04/2023

Prestation à la hauteur du classement, équipe aux petits soins.

97.92%

Alexander H.

11/04/2023

The staff is very friendly and helpful. We loved the stay and the accommodation. The location is perfect as it is close to attractions and the metro but quiet as well.

94.32%

Karin S.

09/04/2023

We had a very good time in this little hotel. It offers nice, clean and quiet rooms, good service and delicous breakfast. The location near to Arc de Triomph and Tour Eiffel as well as the Metro is perfect for sightseeing.

79.35%

Carmen A.

04/04/2023

Excellent location, near Champs Elysees Ave and Triumph Arch , comfortable room, I recommend this hotel

69.74%

H.

26/03/2023

Bien situé au calme un charmant hôtel qui coche les cases. Petit déjeuner trop cher comme tous les autres donc on va ailleurs. Le prix est élevé pour lalpredtation de base.

100%

Kristikaren S.

24/03/2023

We loved everything about this property. It was beautiful, great customer service, clean, safe, comfortable rooms and amenities. We love the location. We enjoyed the hearty breakfast. We highly recommend this property..

94.79%

T.

18/02/2023

Nice hotel that ticks all the boxes! I will return!

100%

M.

12/02/2023

Since many years we go to your hotel, we love it and we would never change. Many of my friends know your hotel through me

89.77%

C.

10/02/2023

Hôtel très agréable et personnel sympa !

100%

Michiel D.

08/02/2023

Amazing stay at the hotel. Lovely staff who are always willing to help and make your stay more pleasant. The location is great. Easy walking distance to Champs Elysees, Arc the Triomphe and the Eiffeltower. Also lot of restaurants and a bakery around. Even parking the car was easily done via this hotel

94.05%

Farjad J.

16/01/2023

Loved everything special thanks to jasmine at front desk she was polite and helpful would stay here again

100%

Angela N.

16/02/2023

We had a really hard time booking for Paris prior to finding BENEPLACE through my company (where I found Bassano); we were arriving by train on Dec 30 for 2 nights, to ring in the New Year. Bookingcom showed this hotel at a much higher rate than BENEPLACE. THIS IS SUCH A NICE HOTEL! The old building had a lot of charm, but everything was clean, new and well designed. The view was great and people were friendlier for New Years! We got the corner room, breakfast was delicious.

76.14%

Marilu C.

05/01/2023

PLease do not share my comments or ratings on the hotel. Thank you

98.68%

Q.

27/12/2022

Très satisfaits de cet hôtel. Nous y reviendrons bientôt.

100%

Yves D.

23/12/2022

Nous avons apprécié notre séjour dans votre hôtel. Le petit déjeuner était plus que parfait :). Nous avons choisi votre hôtel également car vous acceptez les chien et vous avez un parking privé. Nous avons apprécié le fait que vous avez répondu favorablement à nos souhaits (baignoire, Parking).

96.59%

MARIE CORINNE C.

20/12/2022

À quelque pas de l Arc de Triomphe, un lit confortable , une grande chambre , une salle de bain magnifique… et un petit déjeuner parfait ! J ai trouvé mon hôtel lors de mes escapades parisiennes ! Merci l hôtel bassano!

100%

G.

19/12/2022

Superbe hôtel très bien situé. Personnel au petit soin.

92.39%

S.

10/12/2022

Same as aboveg

97.62%

H.

08/12/2022

Ich war mit meiner Mutter für3 Nächte hier. Wir wurden sehr freundlich empfangen, alle waren zuvorkommend. Das Zimmer sehr sauber und gut ausgestattet. Wir haben viele Ziele zu Fuß erreichen können und kommen gerne wieder.

85.42%

Ori G.

28/11/2022

I think the best thing about this hotel was the staff, they were polite, courteous and always helpful and willing to help with everything. The second best thing was definitely the breakfast, although it was "Basic" it was very satisfying, it had everything I needed to get my day going :-) Thanks a lot, I enjoyed my stay at hotel Bassano!

82.89%

S.

10/11/2022

Un hôtel bien situé, chaleureux, juste comme il le faut. J'y retournerais souvent.

88.64%

C.

03/11/2022

I hope Hotel BASSANO retains their lovely staff and continues to strive for best client experience. I have stay at Hotel BASSANO for 30 years when visiting PARIS and hope to come back next year.

71.05%

L.

02/11/2022

Pros: Good location, female day duty staff was polite and helpful. Staffs responsive through email requests. Cons: Aircon not cold, room can be stuffy No refrigerator Kettle stand is bulky and with short cable, not user friendly Not enough luggage stands for triple share

100%

Jesus E.

24/10/2022

Highly recommended. Value for money well located hotel with confortable rooms and new bathrooms. Staff is great and all the hotel experience was really good.

94.74%

M.

13/10/2022

Personel extraordinaire ❤️

92.11%

Desiree R.

06/10/2022

Nice room. Nice staff. Nice hotel. Nice location!

97.73%

Cinthya B.

30/09/2022

I would definitely go back. Excellent week at this hotel. Just great.

63.54%

J.

18/09/2022

Pour un 4 étoiles les prestations sont insuffisantes. Chambre un peu petite.

98.68%

GOMEZ S.

18/09/2022

Staff was very friendly and helpful.

71.59%

B.

11/09/2022

Service hypocrite, impose les options payantes sans prévenir.

98.81%

O.

30/08/2022

This is a gem of a hotel in fantastic location. It's within walking distance of so many sights & handy for the Metro too. The Receptionist was very friendly and reminded us that we had a free bottle of champagne as part of our 3 night stay, which when delivered to the room was perfectly chilled. Breakfast was included and the selection was very good. All in all we loved this hotel and would definitley stay there again on any future trips to Paris.

93.42%

MASSIMO B.

09/08/2022

Unfortunately many other guests were verte noisy

89.77%

F.

09/08/2022

Lovely hotel, clean and nice decor. Super comfortable bed and first-class service from staff. Highly recommended.

96.74%

J.

03/08/2022

We had an amazing stay at your hotel. Just loved the location. Staff was very generous and helpful . Surely recommend to everyone.

96.59%

R.

31/07/2022

Hôtel topissime! Propre et très bien placé sur Paris! De plus, le personnel fait preuve d un professionnalisme et d une gentillesse! Hôtel à conseiller les yeux fermés!

78.26%

B.

27/07/2022

Very nice and helping staff, great location, a fridge on hot days would be better, value for money not sufficient but it counts for almost all hotels in this area. Breakfast good.

93.42%

Othman A.

26/07/2022

فندق رائع قريب من الشانزلزية ونظيف والطاقم ودود

86.96%

M.

01/07/2022

Hôtel très bien situé pour se rendre sur les champs Élysées. Très propre et personnel compétent.

100%

H.

26/06/2022

Perfect room, perfect breakfast, great location, nice staff.

80.21%

R.

24/06/2022

Great location. Walk to Eiffel Tower and Arch/ Champs Eleyse lots of restaurants in neighborhood

98.75%

P.

13/06/2022

Hotel très agréable, très propre et un personnel très sympathique. Le lieu de l'hotel apporte un avantage, quelques minutes de la tour Eiffel, des Champs Elysées, de la Seine, etc.

93.18%

Amaurilia T.

03/06/2022

I visited Paris with my 13 YO daughter and stayed at Bassano for 2 nights. The hotel, its amenities, the location is all great, but their staff… they are excellent! I would come back and recommend this hotel to friends & family in a heartbeat!

100%

G.

02/06/2022

Hôtel parfait ! Accueil excellent, Emplacement idéal, propreté au top, lits confortables. Rien à redire !

97.83%

Keith B.

06/06/2022

Hotel Bassano is a fantastic hotel. The bathroom layout, amenities and lines are luxurious and the staff couldn’t have been more helpful. I would absolutely recommend and would stay in this hotel on any return visit.

89.47%

U.

30/05/2022

Lovely hotel in great location, housekeeping staff rude. Reception staff helpful.

85.87%

D.

09/06/2022

Séjour court mais très agréable

95.45%

Z.

26/05/2022

Good hotel, with great location and reasonable breakfast, and great details in the room, and complimentary gift, I would recommend that hotel.

77.27%

F.

16/05/2022

Good business Hotel, good location

87.5%

D.

09/05/2022

Hotel with central location and great service! Perfect base to discover the city

96.05%

B.

30/04/2022

I liked this hotel, it was everything I expected! Location was great, I was afraid that rooms will be too small, but the room size was good! Friendly staff. Best value for money.

98.86%

S.

26/04/2022

Il soggiorno all' Hotel Bassano è come sempre piacevole. Grazie a tutto lo Staff per l'accoglienza, la professionalità e disponibilità. Ogni volta per noi è una certezza tornare a Parigi e soggiornare all' Hotel Bassano.

90.48%

L.

23/04/2022

Hôtel impeccable bien placé Excellent accueil et personnel Je recommande fortement

100%

Ali B.

19/04/2022

Parfait!

95.45%

G.

18/04/2022

Excellent location and friendly staff. I would book the hotel again

94.32%

massimiliano M.

13/04/2022

Per visitare Parigi non c'è di Meglio che un'ottimo albergo , posizione ottima per raggiungere le maggiori atrazzioni , dall'accoglienza , alla camera , ai servizi , bagno , colazione assolutamente ottimo , cii tornerei alla prima occasione . consigliato per tutti

93.27%

W.

15/04/2022

Hotelli on aivan mahtavalla paikalla, Pariisin nähtävyyksien ytimessä. Todella mukava asiakaspalvelu! Suosittelen lämpimästi!

75%

P.

26/03/2022

The hotel is nicely located and the staff is nice. My room is facing the street and brightly lighted by the sunlight! I like it.

88.1%

reza N.

31/03/2022

Un hotel très correct

98.86%

A.

03/03/2022

E' davvero un ottimo Hotel.

15.79%

A.

11/03/2022

I rented this room as on Booking.com showed it had a cleaned award. It was not the case at all. I requested no decorative pillows and no thrown as well as a very cleaned room without hairs. It was all ignored. I arrived, the room was dirty. I called housekeeping and we found 14 hairs on the bed. She changed the sheets with my help. I never allowed them in anymore. SO dirty. The room was not up to standards. Paint was peeling off, carpet was ripped off, hot water worked sometimes, dirty. Absolutely not good. The next day I came late, I asked for the trash to be removed if anyone was available. Nobody was so I removed my own trash. Next day I received a rude message telling me cleaning timings. Because the hotel was so dirty, I did not use any facilities. The walls are very thin, you can hear everything. No managers around to speak with. Very disappointing

98.68%

A.

17/02/2022

Très bon séjour Personnel très sympathique et hotel propre Très bon emplacement

82.89%

R.

14/02/2022

The room was great, only issue was that it was too hot and changing the thermostat did not lead too more comfortable temperature. The in room coffee option (instant) falls short compared to the overall luxury of the room and hotel

27.63%

S.

03/01/2022

This hotel doesnt meet the standards of a 4 star hotel. It has a good location but thats about it. the amenities and the bedroom layout, furniture, and amenities are not of a 4 star hotel. it is definitely not worth what we paid for.

100%

D.

03/01/2022

I really enjoy our stay in Hotel Bassano. Many thanks to all Hotel Team. Special thanks to Melissa (from reservation) and Sofia (Receptionist). Mustafa and Fatma Demirci

98.86%

N.

21/12/2021

Nous avons été accueillis de façon rapide est efficace. Notre séjour s’est déroulé parfaitement et l’équipe est toujours très disponible. Nous recommandons cet hôtel c’est notre deuxième séjour à l’hôtel Bassono et ça ne sera pas le dernier. Il est à noter que l’emplacement est juste super quand on veut tout faire a pied car l’hôtel est très bien placé à côté des champs.

100%

C.

20/11/2021

Je recommande vivement l'Hôtel Bassano pour son confort, la qualité des prestations ainsi que le professionalisme et la gentillesse du personnel.

95.83%

W.

16/11/2021

Personnel courtois et très agréable Emplacement très bien Belle chambre même si literie moyenne a mon gout

97.62%

ANGELINA D.

07/11/2021

Hotel très bien situé proche des Champs Elysees, chambre propre +++ et joliment decoree..personnel super à l écoute (Un accueil parfait de Jasmine)déjeuner copieux et excellent. Possibilité de Louer un parking.

75%

PIA P.

12/11/2021

Everyone was dooing their best and very friendly staff.

81.82%

Mikael G.

01/11/2021

Très satisfait en globalité, confort, emplacement, gentillesse du personnel. Nous reviendrons avec certitude. Même notre petit chien à eu droit au confort 😁